At ZORYNTHALIS, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely happy with your purchase, we offer a straightforward returns policy to make your return experience as seamless as possible.
To be eligible for a return, your item must be unused and in the same condition that you received it. It should also be in the original packaging. Return requests must be initiated within 30 days of the purchase date.
Several types of goods are exempt from being returned, including perishable goods, personalized products, and gift cards. Sale items are also non-returnable.
Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
If you need to exchange an item for a different size or color, please indicate this in your return request email. Exchanges are subject to stock availability.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our returns policy, please contact us at [email protected] or call our customer service at (555) 012-3456.